Helalink Customer Care

Contact Helalink Customer Care

Helalink Agencies provides 24/7 customer care through WhatsApp, email, and social media channels. Whether you are in Kenya, Nigeria, Ghana, Tanzania, Uganda or South Africa, support is available to help with registration, activation fee payments, withdrawals, login issues and referrals.

Common Customer Care Requests

• Registration Help: Guidance for new members who face challenges signing up.
• Activation Fee Payments: Support for confirming M‑Pesa or mobile money payments.
• Withdrawals: Assistance with minimum withdrawal requirements and payout delays.
• Login Issues: Password reset and OTP troubleshooting.
• Referrals: Support for referral links and commissions.

Customer Care Availability

Helalink customer care is officially available 24 hours a day, 7 days a week. WhatsApp is the fastest channel, while email responses may take up to 12 hours. Members across all supported countries can expect assistance in English.